Privacy policy

Effective Date: 31 05 2025

Welcome to Blisscraft. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

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Who We Are

Blisscraft is a digital agency based in Kent, UK, offering SEO and design services to small businesses.
Website: www.blisscraft.co.uk
Email: hello@blisscraft.co.uk

What Information We Collect

We may collect and process the following information:

• Personal information: Name, email address, phone number (only when submitted through our forms or email contact).
• Usage data: IP address, browser type, pages visited, and other analytical data (collected via cookies or analytics tools like Google Analytics).

How We Use Your Information

We use your data to:

• Respond to your enquiries
• Provide our SEO and design services
• Improve our website and user experience
• Send occasional marketing emails (only if you opt in)

Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Your consent (e.g. contact form submission)
• Performance of a contract
• Legitimate interests (e.g. website analytics)

Cookies

Our website uses cookies to improve your browsing experience and gather analytics data. You can control cookies through your browser settings.

Data Sharing

We do not sell your data. We may share your information with trusted third-party service providers (like website hosting or analytics tools) solely to support our services.

Data Retention

We retain your information only for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations.

Your Rights

Under UK GDPR, you have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact Us

If you have questions about this policy or your personal data, contact:
Email: hello@blisscraft.co.uk
Address: 44 St Peter's St, Canterbury, CT1 2BG, United Kingdom

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